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STAR BRIDGEFAQ
FAQ · 12 ANSWERS

Frequently asked questions

Twelve of the questions Hong Kong business owners ask us most often — about what STAR BRIDGE does, what it costs, and how data is kept safe.

  • A custom-built bridge that lets AI assistants like ChatGPT, Claude or Copilot read the business software your team already uses, so AI can answer real questions and run real analysis about your real business.

  • No. That's the entire point of STAR BRIDGE. We add a layer on top.

  • Not in Tier 1. Every STAR BRIDGE engagement starts read-only. AI looks, summarises and analyses; it does not modify, create or delete records. If after 3–6 months you want AI to take specific governed actions (drafting a quote, creating a calendar invite, flagging an exception), Tier 2 is a separate, optional, individually scoped add-on with human approval at runtime.

  • Claude, ChatGPT (Team / Enterprise), Microsoft Copilot, Google Gemini, and any modern AI assistant that supports current open standards.

  • Most modern CRMs (Salesforce, HubSpot, Zoho, Microsoft Dynamics, SAP), most ERPs (SAP B1, Dynamics 365 BC, Odoo, NetSuite, Sage), most accounting (Xero, QuickBooks, FlexAccount), POS (Eats365, iCHEF, Lightspeed, Square), booking systems, SharePoint, custom databases, even older on-prem systems via secure connectors.

  • No. STAR BRIDGE only sends the specific data the AI needs to answer a specific question. You can also choose to host the AI itself in Hong Kong (Azure HK, AWS HK, or our infrastructure), so data never leaves Hong Kong.

  • We design every project against the HK Privacy Commissioner's AI: Model Personal Data Protection Framework. Access logs, data minimisation, role-based permissions and a privacy impact assessment are standard.

  • Most projects: 6 to 10 weeks from first meeting to a working pilot.

  • Starter HKD $120K–$180K · Growth $220K–$380K · Enterprise from $450K. Final scope and quote are confirmed in writing after the free 30-minute assessment.

  • Yes, eligible HK SMEs can. We help prepare the application.

  • That's actually our specialty. We've worked with 100+ HK companies on legacy systems. If it runs, we can usually read from it.

  • 90-day quality guarantee free of charge, plus optional monthly care plan covering monitoring, new question patterns, and AI model upgrades.

Have a question we haven't covered?

WhatsApp our Hong Kong team at +852 5309 4822, or book a free 30-minute call below.

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