Three Hong Kong businesses · before and after STAR BRIDGE

Sales reps spent ~25 minutes preparing each customer call by pulling history from SAP B1, an Access pricing database, and Outlook.

STAR BRIDGE (read-only) connecting their SAP B1, the Access database and Microsoft 365 to Microsoft Copilot.

Average call-prep time dropped to under 4 minutes. Sales team queries Copilot in Cantonese before every call.

Weekly performance report took 12 hours of manual export-and-pivot across POS, reservations and supplier system.

STAR BRIDGE (read-only) to their Eats365 POS, internal reservation system and Xero, accessible via Claude.

Weekly report drafted by AI in 8 minutes; managers ask follow-up questions in plain English; weekly ops meeting cut from 90 to 30 minutes.

Junior associates spent ~6 hours/week per partner doing client status lookups across DMS, Xero and SharePoint.

STAR BRIDGE (read-only) connecting their practice management system, Xero, and SharePoint to a locally hosted Claude instance — all data remained in HK.

PDPO-compliant, all queries logged, partners save ~5 hours/week each, junior billable utilisation up 12%.