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Cyberport Hong Kong hacked

Falcon Feedsio, a cyber security platform, posted on social media that Cyberport Hong Kong had been hacked and that the hackers had stolen up to 400GB of personal data of Cyberport's start-up staff, including proof of identity documents. Cyberport responded last night (6) by admitting that it had discovered a cyber security incident involving an unauthorized third party hacking into some of Cyberport's computer systems. The Office of the Privacy Commissioner for Personal Data (PCPD) said today (7) that it had received notification of the data leakage incident on August 18, i.e. Cyberport did not announce the incident until half a month after it was made public by Falcon Feedsio. The PCPD said it had initiated an investigation in accordance with established procedures and had advised the organization concerned to notify the affected persons as soon as possible.

In a social media post, Falcon Feedsio reveals that Cyberport has been hacked and that the hacker is holding over 400GB of Cyberport's data, which includes the startup's staff's identification documents, company documents, photographs, and so on. The hackers are now demanding US$300,000, equivalent to HK$2.35 million, for the information.

Cyberport said in its press release last night that it had discovered a cyber security incident and that it had noticed the leakage of information suspected to be related to the incident during its IT security inspection earlier yesterday. According to the reply from the Office of the Privacy Commissioner for Personal Data (PCPD) today, Cyberport's notification of the data leakage incident was received on August 18. In other words, Cyberport did not make any announcement of the incident after notifying the PCPD until Falcon Feedsio issued a press release revealing that it would not be able to give an account of the incident to the public until after a delay of half a month.

The PCPD said that it had commenced an investigation into the incident in accordance with established procedures and had advised the organizations concerned to notify the affected persons as soon as possible. The PCPD appealed to the affected persons to be vigilant against unauthorized use of personal data and to make enquiries with the relevant organizations or the PCPD (Tel: 2827 2827, email: communications@pcpd.org.hk) if they suspected that their personal data had been leaked.

In addition, affected individuals should take the following measures to protect their personal data privacy:

- Consider changing your online account password and enabling multiple authentication (if available); - Watch out for unusual logins on your email; - Be alert when you receive unknown or suspicious calls, SMS or emails and do not open attachments or disclose personal information; and - Be alert to phishing and other fraudulent activities.

Cyberport also said last night that it takes data security seriously and condemns any form of cybercrime, promising to provide all appropriate assistance to those affected and setting up a dedicated email (infosecurity.cs@cyberport.hk) to handle and follow up on incidents.

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